We’ve all been there. It’s late at night. Heck, it doesn’t even have to be late. It could be any time of the day, and you’re just too lazy or don’t have the energy to leave your home to pick up something to eat, and you certainly don’t want to make something at home. So what do you do? You call for delivery. Pizza places take advantage of our laziness and implore the convenience of delivery. Grocery stores also do it. Now, medical marijuana dispensaries are in on the practice, and if you operate a collective it is certainly something you should consider as well.
Calling for delivery is somewhat outdated now that seemingly every person has a smart phone, tablet, or mobile device. Most companies that deliver now utilize a customer service platform via their website. 420 Web Pros can implement a platform to broaden your collective’s outreach to a new patient base.
Some patients will always prefer to see a budtender pick their desired strain out of a Mason jar, just like how some people prefer to see their sandwich made in front of them at a sub shop. It can be a chore, however, for patients with debilitating diseases to make it to a collective’s brick and mortar location, which is where the online customer service aspect can significantly boost patient outreach.
There are already several medical marijuana websites that feature medicine menu’s for each collective, so it’s quite easy to utilize a menu and cart feature on your own website where patients can order their medicine and make their donations. The online ordering and delivery service is also appealing to patients who have safety concerns about traveling with their medicine.
As a collective, if you’re not quite ready to make that jump into providing an online ordering system then another online customer service option is to provide a form for patient online verification.
Waiting in line is something that very few people enjoy. Sometimes it feels like you’re just moving from one line to the other as you go from place to place, whether it’s in traffic, at the grocery store, and maybe even in your own house to use the shower in the morning. To eliminate the waiting process in at least one aspect of your patient’s lives try offering an online verification process to new patients.
420 Web Pros can create a designated area on your collective’s website for prospective members. The same membership application that new patients would fill out in person could also be provided on the website. The patient could then e-mail or fax a completed copy of the application, along with their doctor’s referral, and identification card. Before the patient arrives to the collective’s location, the information provided on the documents could be verified. Once the patient arrives all they have to do is show their identification card, as long as their documents were verified, and their wait time to enter the showroom is cut down significantly.
Quality customer service is what keeps patients returning, and 420 Web Pros can make your site as friendly as possible for that outcome.
Every culture, religion, country, ethnicity, club, or organization has a special holiday that means something special for the people who call themselves a member. Christians celebrate Christmas on December 25. American’s celebrate Independence Day on July 4. Football fans celebrate the Super Bowl on the first Sunday in February. OK, that last one may not be a real holiday, but you get the point.
In between timeouts of your favorite athletic event I’m sure you’ve noticed those TV commercials for erectile dysfunction pills. If you’re a guy, don’t pretend like you haven’t considered asking your doctor about them. I’m also quite certain you’ve seen free perfume samples in between the folds of magazines like Glamour and In Style. If you’re a lady, perhaps you have even ripped out the page and rubbed it on your wrists and neck to help out those guys with ED. Those companies that advertise via those outlets know where their audience lies and they advertise toward their target market. The effectiveness of those products marketing strategies would be diminished if placed in opposite arenas, since men don’t use perfume and women don’t use erectile dysfunction medication.

